Terms of Service
Welcome to Creative Bumblebee! These Terms of Service outline the rules and regulations for the use of our User-Generated Content (UGC) services. By accessing and using our services, you agree to these terms in full.
1. Services Provided
Creative Bumblebee offers UGC services, which include connecting clients with content creators to produce authentic, user-driven content for marketing and branding purposes. The scope of the services will be outlined in each specific client agreement.
2. Client Responsibilities
Clients are responsible for providing clear project briefs, timelines, and required materials to ensure that the content created aligns with their brand guidelines and objectives. It is the client’s duty to review all UGC submissions for quality and relevance to their campaigns.
3. Intellectual Property
• Ownership: Clients retain ownership of any content created under our UGC services upon full payment and delivery. However, Creative Bumblebee reserves the right to showcase work as part of its portfolio unless otherwise agreed upon.
• Content Rights: Clients are granted a non-exclusive, worldwide, royalty-free license to use any UGC developed as part of our services for marketing, social media, and advertising purposes. It is the client’s responsibility to ensure the content complies with legal regulations in their respective markets.
4. Payment Terms
• Pricing: Pricing for UGC services will be agreed upon in a separate agreement before work begins. All prices are exclusive of taxes unless stated otherwise.
• Payment Schedule: Clients are required to pay a deposit upfront (as outlined in the agreement) with the balance due upon project completion. Invoices must be paid once the work is completed.
• Late Payment: A late payment fee of 2% per month will be applied to any outstanding balance after the due date.
5. Content Review and Approval
Clients will be provided with UGC for review and approval. Any requested revisions must be communicated within 7 days. If no feedback is given within this period, the content will be considered approved.
6. Revisions
Clients are entitled to 1 round of revisions to the UGC produced. Any additional revisions may be subject to additional fees, as outlined in the agreement.
7. Confidentiality
Creative Bumblebee agrees to keep all client information, project briefs, and sensitive data confidential and will not disclose such information to third parties without the client’s consent, except as required by law.
8. Termination
Either party may terminate the agreement by providing written notice of 7 days. Upon termination, any outstanding fees for work completed must be settled. Creative Bumblebee reserves the right to terminate services if there is a breach of these terms.
9. Liability and Indemnification
Creative Bumblebee is not liable for any indirect, incidental, or consequential damages resulting from the use of the content produced, including but not limited to loss of profits or reputational damage. Clients agree to indemnify and hold Creative Bumblebee harmless from any claims arising out of the use of the content produced.
10. Content Ownership and Compliance
Creative Bumblebee ensures that all UGC creators grant proper permissions for the use of their content. Clients are responsible for ensuring that their campaigns comply with any relevant laws, including advertising standards, data protection regulations, and intellectual property rights.
11. Changes to Terms
Creative Bumblebee reserves the right to update these Terms of Service from time to time. Any changes will be communicated to clients and take effect upon the updated terms being posted on our website.
By engaging with Creative Bumblebee’s UGC services, you acknowledge and agree to these Terms of Service.
Privacy Policy
At Creative Bumblebee, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect
We collect personal information in various ways, including when you:
• Visit our website
• Submit a contact form
• Register as a creator or client
• Engage with our services or communications
The information we may collect includes:
• Personal Identification Information: Name, email address, phone number, job title, company name, and any other details you provide voluntarily.
• Payment Information: Billing information (e.g., credit card details) necessary for processing payments, which is securely processed by our payment partners.
• Technical Data: Information about how you interact with our website (e.g., IP address, browser type, device type, operating system, and cookies).
2. How We Use Your Information
We use the information we collect for the following purposes:
• To provide and maintain our services
• To communicate with you about inquiries, projects, or service updates
• To process transactions and deliver the UGC services you’ve requested
• To personalize your experience on our website
• To improve our website, services, and marketing efforts
• To comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
• Service Providers: We may share information with trusted third-party service providers who help us operate our business, such as payment processors, hosting services, or analytics providers.
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to a new entity.
4. Cookies and Tracking Technologies
Creative Bumblebee uses cookies and similar tracking technologies to improve your experience on our website. Cookies help us understand user behavior, personalize content, and analyze site performance.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features on our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted connections (SSL), secure servers, and regular data monitoring.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
As a data subject, you have the following rights regarding your personal information:
• Access: You have the right to request access to the personal data we hold about you.
• Rectification: You can ask us to correct any inaccurate or incomplete data.
• Erasure: You can request the deletion of your data, subject to legal retention obligations.
• Restriction: You have the right to request that we restrict processing your data in certain circumstances.
• Objection: You can object to our processing of your data, including for marketing purposes.
• Data Portability: You can request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at [Insert Contact Email].
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any external sites you visit.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it.
10. Changes to This Privacy Policy
Creative Bumblebee reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: